Terms & Conditions

1) About VisionRise Solutions

VisionRise Solutions provides services and programs that may include workflow systems support (including intake and automation support) and program initiatives such as Pathway Restoration (housing initiative). Information on this Site is for general informational purposes and does not constitute legal, tax, or financial advice.

2) Eligibility

You must be at least 18 years old to use this Site or submit forms unless a parent/guardian is completing a form on behalf of a minor. You agree that the information you provide is accurate and complete.

3) Services, Intake, and Acceptance

Submitting an intake form, request, or inquiry does not guarantee acceptance, enrollment, housing placement, or service delivery. We reserve the right to:

• review submissions,
• request additional information,
• accept or decline requests at our discretion, and
• modify program or service requirements as needed.

For Pathway Restoration, submitting an intake form initiates a review process. If accepted, you will receive next steps and onboarding instructions. Availability may be limited.

4) Scheduling and Communication

If scheduling is offered, appointments may be provided after review and acceptance. We may communicate with you by email, phone call, or text message based on the contact information you provide.

5) Text Messaging (SMS) Terms

If you provide your mobile number and opt in to receive SMS, you consent to receive text messages from VisionRise Solutions related to your request (e.g., links to forms, next steps, status updates, scheduling information where applicable, and service communications).

• Message frequency varies.
• Msg & data rates may apply.
• You can opt out at any time by replying STOP.
• For help, reply HELP or contact us at info@visionrisesolutions.com.

You are responsible for providing a valid phone number and for updating it if it changes.

6) Payments and Fees (If Applicable)

If fees apply to a service, program, or housing-related onboarding:

• You agree to pay all disclosed fees according to the agreed terms.
• Processing fees, if any, may be charged by third-party payment processors.
• Payment timing, deposits, and schedules may vary based on the service or program.

If you need to request a payment arrangement, it must be approved in writing by VisionRise Solutions.

7) Refunds and Cancellations

Refund and cancellation policies may vary depending on the service or program. If a specific refund/cancellation policy is provided to you in writing for a service, that policy governs. If no written policy is provided, fees may be non-refundable once work has begun or reserved time has been scheduled.

8) Participant Standards (Program/Shared Housing Notice)

Certain initiatives (including Pathway Restoration) may involve shared living environments and community standards. Participants may be required to follow house rules, maintain cleanliness, respect shared spaces, and comply with program expectations. Additional rules and acknowledgments may be provided during the onboarding process.

9) User Content and Submissions

When you submit information through forms, email, or other channels, you grant VisionRise Solutions permission to use the information to:

• respond to your request,
• evaluate eligibility or fit,
• provide services,
• maintain internal records, and
• comply with legal obligations.

You agree not to submit unlawful, harmful, or misleading content.

10) Third-Party Links and Tools

This Site may link to third-party sites or services (e.g., Jotform, Calendly, Stripe). VisionRise Solutions does not control third-party platforms and is not responsible for their content, availability, or privacy practices. Use of third-party services is subject to their terms and policies.

11) Intellectual Property

All Site content (text, graphics, logos, and materials) is owned by VisionRise Solutions or licensed for use. You may not reproduce, distribute, or use content without written permission, except for personal, non-commercial use.

12) Disclaimers

The Site and services are provided “as is” and “as available.” We make no guarantees that the Site will be uninterrupted or error-free. We disclaim all warranties to the extent permitted by law.

13) Limitation of Liability

To the fullest extent permitted by law, VisionRise Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site, forms, communications, or services.

14) Indemnification

You agree to indemnify and hold harmless VisionRise Solutions from claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or violation of any law or third-party rights.

15) Privacy

Your use of this Site is also governed by our Privacy Policy. If you do not have one yet, you should add it—especially if collecting personal information and sending SMS.

16) Changes to These Terms

We may update these Terms from time to time. The “Last updated” date will reflect the most recent changes. Continued use of the Site after changes constitutes acceptance.

17) Contact

VisionRise Solutions
Email: info@visionrisesolutions.com
Phone: 888-398-9131
Website: www.visionrisesolutions.com